Customs & Taxes

CUSTOMS AND TAXES WITHIN THE EU
No additional taxes or customs duties are due for goods shipped within the European Union. The prices of the items and the delivery costs include the applicable VAT, and therefore, are displayed as gross prices.

EU MEMBER STATES
Germany, Austria, Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Cyprus (Southern part).

CUSTOMS AND TAXES FOR NON-EU COUNTRIES
When you log in to your customer account, the prices corresponding to your delivery country will automatically be displayed in the shop. You can log in under Login (at the top of the homepage) or create a new customer account under Login/Register. If your primary residence is in a non-EU country and we deliver the goods to the corresponding address, you will always pay the net price at STRIN-CLOTHING.COM.

Import VAT, as well as any applicable customs duties or handling fees, must be paid separately to service partner (e.g., DHL Express, Aitport Courier, Federal Express). Please note that we cannot refund these costs in the event of a return.

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The customs fees for receiving a package in Switzerland, such as a sweater, depend on several factors:

  1. Value of Goods: Customs duties and VAT (value-added tax) are calculated based on the total value of the package, including shipping costs. The value must be declared correctly.

  2. VAT: For goods imported into Switzerland, an import VAT of 7.7% is charged on the total value of the item (including shipping costs).

  3. Customs Duties: For textiles like sweaters, there are generally no customs duties, but there is a threshold:

    • Goods worth up to CHF 65 are exempt from VAT because the tax amount is less than CHF 5 (this is known as the "small consignment exemption").
    • If the value exceeds this amount, the 7.7% VAT is applied.

  4. Customs Processing Fees: If a private shipping company (like the Post, DHL, FedEx, etc.) handles the package, they usually charge a customs processing fee for handling the import formalities. These fees vary depending on the courier and the country of origin. For example:

    • Swiss Post charges a customs clearance fee of between CHF 11.50 and CHF 16, depending on the value of the goods.

Example Switzerland:

If your sweater costs CHF 100 including shipping:

  • VAT: 7.7% of CHF 100 = CHF 7.70.
  • Customs processing fees: e.g., CHF 16 (depending on the courier).

In total, customs and processing fees could amount to around CHF 23.70.